Human oversight for AI agents

Stop your AI agent
before it does something wrong.

Intercom, Zendesk, and custom AI agents are taking real actions - refunds, transfers, account changes - autonomously. Cheqpoint puts a human in the loop before the ones that matter. One SDK call. Decisions in seconds. Full audit trail.

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No credit card required

See how it works

Free plan available · No credit card required · 14-day trial on paid plans

GDPR ready · HIPAA ready · SOC 2 ready · EU AI Act

From AI agent to human decision in seconds

From your AI agent firing an action to a human decision in seconds.

agent.py
from cheqpoint import Cheqpoint

client = Cheqpoint(api_key=ENV_KEY)

# ← one checkpoint call
result = client.request(
    action="process_refund",
    payload={"amount": 149}
)

# agent waits here...
Waiting for human decision…

Built for every team running AI

Real-world scenarios where Cheqpoint prevents costly mistakes. Try approving, declining, or modifying a request below.

Your support AI handles 500 tickets/day. Before issuing any refund over $50, it pauses and asks a human.

← Try approving, declining, or modifying the request
💰Process Refund
PENDING
CustomerSarah Mitchell
Amount$149.00
ReasonItem never arrived
Order#ORD-8821
RiskLow

AI Reasoning

Tracking shows no delivery. First refund request.

The approval inbox

A simple inbox for your team. No technical knowledge required.

app.cheqpoint.co/approvals
PENDING3
💰Process Refund
PENDINGLow Risk

Refund $149 for order #ORD-8821 — item never arrived

CustomerSarah Mitchell
Order#ORD-8821
ReasonItem never arrived
Amount$149.00

AI Reasoning

82% certainty

Tracking shows no delivery attempt. First refund request from this customer.

SLA: 4h 23m remaining
Average decision time: 23 seconds
Full audit trail on every action
Auto-approve rules for repeat patterns
No signup required

Try it live — right now

Submit a real approval request, review it in the inbox, approve or decline it, and watch the audit trail update. No account needed.

Want a personal walkthrough? Email us →

Works with any AI agent

Whether you're using Intercom Fin, Zendesk AI, a custom Python agent, or a no-code automation — Cheqpoint adds a human checkpoint before any action that matters.

CS Platforms

Drop in alongside Intercom Fin, Zendesk AI, Freshdesk, and Parloa. Trigger via webhook — no code changes to your existing setup.

Custom AI Agents

Wrap any agent action with one SDK call. Python and Node.js supported. Works with OpenAI, Anthropic, Vercel AI SDK, and any custom agent.

No-Code Automations

Connect via Zapier or n8n. No SDK needed. Any automation that hits a webhook can route through Cheqpoint for human approval.

Works with the tools your AI agents already use

Connect to the tools your team already uses.

SlackSlack
Microsoft TeamsMicrosoft Teams
DiscordDiscord
n8nn8n
ZapierZapier
GitHubGitHub
LinearLinear
JiraJira
OpenAIOpenAI
AnthropicAnthropic
VercelVercel
IntercomIntercom
ZendeskZendesk
FreshdeskFreshdesk
SalesforceSalesforce
HubSpotHubSpot
PagerDutyPagerDuty
LangChainLangChain
LangGraphLangGraph
CrewAICrewAI
AutoGenAutoGen
SlackSlack
Microsoft TeamsMicrosoft Teams
DiscordDiscord
n8nn8n
ZapierZapier
GitHubGitHub
LinearLinear
JiraJira
OpenAIOpenAI
AnthropicAnthropic
VercelVercel
IntercomIntercom
ZendeskZendesk
FreshdeskFreshdesk
SalesforceSalesforce
HubSpotHubSpot
PagerDutyPagerDuty
LangChainLangChain
LangGraphLangGraph
CrewAICrewAI
AutoGenAutoGen

Already using Intercom or Zendesk?

Their AI agents are resolving tickets and issuing refunds autonomously. Cheqpoint adds a human checkpoint before the ones that matter.

Without Cheqpoint

1. Intercom Fin AI receives ticket

2. AI decides: issue $200 refund

3. Refund fires automatically

With Cheqpoint

1. Intercom Fin AI receives ticket

2. AI decides: issue $200 refund

cheq.request()one line of code

3. Cheqpoint called

4. Human approves in 23 seconds

5. Refund fires safely

Works alongside Intercom, Zendesk, Freshdesk, Parloa and any platform with a webhook or API.

See integrations →

< 30s

Average human decision time

Faster than any manual escalation flow

< 5 min

To connect your first AI agent

Install the SDK, add one function call, done

0

Code changes to your existing stack

One SDK call wraps any AI agent action

Prevented a bad refund

An AI agent flagged a £400 refund for human review. The reviewer caught it was fraudulent and declined. One decision. Fraud prevented.

Live in under 5 minutes

Install the SDK, wrap one action, add your API key. Most teams are routing their first real approval request within the same session.

Full audit trail out of the box

Every request, every decision, every reviewer — logged automatically. No extra tooling. Ready for compliance reviews on day one.

Simple, transparent pricing

14-day free trial. Scale when you need to.

MonthlyAnnual −20%

Starter

$49/mo

  • 2 AI Assistants
  • 1,000 requests / month
  • 3 seats
  • 5 auto-decision rules
  • Slack, Discord & Teams
  • Zapier outbound
  • Basic analytics
Start free trial
Most popular

Growth

$199/mo

  • 10 AI Assistants
  • 10,000 requests / month
  • 15 seats
  • Unlimited rules
  • Review Groups + SLAs
  • Kill switch
  • Zapier + n8n
  • Risk & Policies
Start free trial

Business

$499/mo

  • Unlimited AI Assistants
  • 50,000 requests / month
  • 40 seats
  • Everything in Growth
  • 1-year audit log
  • Regulatory tags
  • PagerDuty
  • Compliance export
Start free trial

Enterprise

Custom

  • Unlimited everything
  • Custom request volume
  • Custom seats
  • SLA guarantees
  • SSO / SAML
  • Dedicated CSM
  • Security review
Talk to us

Need more? See full pricing →

See full pricing →

Frequently asked questions

Your AI agents are making decisions right now. Are you watching?

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No credit card required

14 days · 50 approvals · Full access

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